- How much does it cost?
We have hourly rates for set work and so our pricing is based on your needs. We don't do the hard sell on the phone and we give free advice. No two tracings and no two surveillance operations are the same. For a no obligation quote get in contact.
We do offer some services in some cases in exchange for services.
Yes, absolutely. You won't get into any trouble for hiring a PI. In fact, hiring a PI is a safer, more efficient way to gather the information you need as we are professionals in navigating the legal and ethical aspects of investigation.
- How fast can you trace someone?
For UK based traces the vast majority are completed in 1-10 days. There are many factors which contribute to the time and so we really cannot make assurances on the speed of traces.
- You got in contact with me, what do you want?
Sometimes on instruction of our clients we make contact with individuals for the purposes of gathering information. The reasons are varied, we will explain everything once we have established communication. It is nothing to worry about, you may know someone or have been involved with something we are trying to find out about.
- Do Private Investigators in the UK need a license?
No, but we may do soon. More information here.
- Can you hack someone's computer?
No we cannot.
- Can you access someone's phone / hack their phone?
No we cannot.
- Is what I discuss with you confidential?
Everything discussed with our team stays within the Operant team. We may store your information on our computer systems, for more information please in touch or read our terms of service.
- Are you insured?
Yes, we are professionally insured.
- Can you investigate crimes?
In the first instance you should always contact the Police. Once the Police have been informed, you may contact us and we will advise you.
- If I change my mind after booking your services, do you still charge?
We usually offer a partial refund depending on the amount of work already completed or the cost to us. Each circumstance is different. Cancellation with a full days notice before work commences are given a full refund.
- Can you go to xyz or operate abroad?
We operate world wide and primarily service the whole of the UK but are based in the south of England. We offer services abroad and have experience with international investigations, see our information page.
- Can I request my data under GDPR from you?
Yes, please contact us using our email listed in the contact us page.
- Do you take interns or apprentices?
We do not take interns or apprentices.
- Where can I find out more about Private Investigators?
Private Investigators Read PI Magazine
Operant Investigators Ltd - Private Investigators
Head Office in London, branches also in Bournemouth, Bridgend, Southampton and Taunton.
Registered at 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ